Salesforce Salesforce Business Analyst Certificate
Number of Questions:Â 60 + 5 non-scored items
Passing Score:Â 72%
Results:Â Received immediately
Location:Â Online or at a facility in your area
Restrictions:Â No hard-copy or online materials can be referenced during the exam
Recommended Experience:
- 2 years of Business Analyst experience, including demonstrated success owning and delivering business process improvements
- 2 years of Salesforce Platform experience
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Salesforce Salesforce Business Analyst Certificate details
Learning Objectives
After completing this unit, you’ll be able to:
- Describe the key topic areas of the Salesforce Business Analyst certification.
- Access resources to prepare yourself for the Salesforce Business Analyst certification.
The Salesforce Business Analyst Certification
The Salesforce Business Analyst credential is designed for individuals who have 2 years of Business Analyst experience, including demonstrated success owning and delivering business process improvements, and 2 years of Salesforce Platform experience.
This exam covers these key topics, each making up a specific percentage of the exam.
- Customer Discovery: 17%
- Collaboration with Stakeholders: 23%
- Business Process Mapping: 12%
- Requirements: 18%
- User Stories: 18%
- User Acceptance: 12%
The Salesforce Certified Business Analyst exam is designed for Business Analysts with Salesforce experience. The successful candidate understands business needs, captures requirements, and collaborates with stakeholders to support the development of Salesforce solutions that drive business improvements.
Preparing for the Exam
Preparing for the Salesforce Business Analyst exam takes time! This module takes you through preparing for the exam. This module contains real-world questions, interactive flashcards, links to resources, and key topic areas to study.
